Xiaomi Redmi Pad Pro 6GB - FAQ
Frequently asked questions for the Xiaomi Redmi Pad Pro 6GB
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Besides the internal storage of your device, you can also use Cloud Storage. Here you can upload your photos and videos, so they no longer have to be on your phone. They remain available on your phone via the Cloud, but do not take up any more space on your phone. In this way, your phone will stay fast and your storage will become much less full. Examples of Cloud storage are iCloud, Dropbox, Google Drive, and Microsoft OneDrive.
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If you are returning or sending an Android device for repair, it is necessary to remove your Google Account from your device. To delete your Google Account, follow the steps below:
- Go to Settings;
- Click on Accounts and see if there are any Google Accounts in there;
- Click on the Google Account and choose Delete. Your Google Account itself will not be deleted, it will only be disconnected from your device.
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As a rule, water damage to any electronic equipment is not covered by the warranty. This is because water damage falls under user damage. The manufacturer cannot give a guarantee on this, because they cannot influence the use of the appliance.
Many devices, such as smartphones, smartwatches, and fitness trackers, have a watertightness certificate indicated by a code, such as IP68 or 5ATM. Water damage with these certified waterproof devices is also not covered by the warranty. This is because the waterproof seal of your device may be subject to wear and tear due to normal use. So always try to prevent your device from getting wet, even if it is waterproof.
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It is possible that TalkBack is turned on and because of this your device does not respond to your touches. This is a feature of Android, made for the blind and visually impaired. In this mode, the phone converts the text on the screen into speech. You can disable this feature from the settings menu, under 'Accessibility'.
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Google regularly updates its Android software. Whether your phone gets an update depends on the type of device you have. Not every device is eligible for all updates. Manufacturers will announce exactly which devices are compatible with the new update. It varies per country and per device when an update is available.
If there is an Android update available for your phone, you will usually receive a notification, after which you can install the update. This will be sent to you Over-The-Air (OTA). This means you don't have to connect your phone to your computer! Installing a software update can cost a lot of data, so it is advisable to install the update with a WiFi connection. You can also manually search for updates in your phone's settings.
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Over time, dirt and dust can accumulate in the charging port of your tablet. As a result, your cable may not stay in place and charging may not always go well. You can easily solve this problem by carefully removing the accumulated dirt and dust. You can do this with, for example, a toothpick. By carefully going along the edges and corners inside the charging port you can scrape away the accumulated dirt. Now the charging cable can connect to your device again. Make sure that you do not use extra force, just scraping along it is often enough. After you have scraped away the dirt, it can also help to blow heavily into the charging port again. Make sure that no moisture gets into the port though.
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Motorola has developed an application that allows you to connect your Android phone to a Motorola product. This is the "Motorola Connect" application. You can find this application in the Google Play Store. For example, Motorola Connect allows you to see where other devices are located and what their battery status is. When using this app for the first time, please enter your email address. Then a new pop-up will appear to give the app permission and then you press next. If you want to be kept up to date with updates, tick the box on the next screen. Your app will then be ready to use and you can link your phone to Motorola products such as Motorola: Keylink, Moto 360, Moto Pulse, Moto Surround, and Power Pack Micro.
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The internal memory of your device is limited. When the storage space is full, you can't take any new photos or download more apps, and it also slows down your device.
You can insert a microSD card in the memory card slot of your device, with which you can expand the storage space by a certain number of gigabytes. The maximum expansion capacity differs per device.
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There are several ways to improve the battery life of your device. Close active applications and restart your tablet regularly. This closes applications that are running in the background and reduce the battery life. Also pay attention to settings such as GPS, NFC, Bluetooth and/or automatic synchronisation. Turn these settings off when they are not used. The screen of a tablet is often the biggest power consumer, so lower the brightness by default and save energy very quickly and easily!
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If you have been using your tablet for a longer period of time, the device might become a bit slower. This can have several causes. For example, if a lot of apps are opened, more RAM is used. Storing a lot of files or apps also causes the storage space to become full. Delete some files to get more storage space. You can also disable apps that are running in the background by turning the tablet off and on again. It's best to do this every week.
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You can prevent damage by using various accessories, such as a screen protector or a case. A screen protector is an invisible protective film that you stick to the screen. Cases come in many shapes and sizes. There are cases that only protect the back and there are cases that cover the entire tablet.
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Installing applications can bring viruses into your phone. Think, for example, of applications made to scam people or steal data. To make sure you don't download viruses, take the following precautions. First of all, take a critical look at the titles of the applications and the number of downloads. When an application has thousands of downloads and good feedback, it is much more reliable and the risk is lower. In addition, only download from the official Play Store. Finally, protect your smartphone against viruses with the software package Avira Antivirus Security PRO.